Privacy Policy

Live Wire Marketing (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with applicable laws, including the Protection of Personal Information Act (POPIA) of South Africa.


1. Information We Collect

We may collect personal information when you:

  • Complete a contact form

  • Apply to become a promoter or brand ambassador

  • Upload images or submit content

  • Register for an account (if applicable)

  • Communicate with us via email or phone

Information collected may include:

  • Full name

  • Email address

  • Phone number

  • Social media handles

  • Photographs

  • IP address

  • Any additional information voluntarily provided

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images on the website.


2. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Evaluate promoter and brand ambassador applications

  • Manage marketing campaigns and services

  • Communicate regarding projects or opportunities

  • Improve our website and services

  • Comply with legal obligations

We do not sell or rent personal information to third parties.


3. Promoter & Image Consent

By submitting photographs, videos, or media content through our website, you:

  • Confirm that you are the lawful owner of the content or have permission to submit it

  • Grant Livewire Marketing a non-exclusive, royalty-free right to review and use the submitted content for evaluation purposes

  • Acknowledge that selected promoters or ambassadors may be required to sign a separate media release agreement before content is used publicly

Submitted content will not be used for public campaigns without written consent.


4. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies last for one year.

If you visit our login page, a temporary cookie will determine if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.

When you log in, cookies store login information and screen display preferences. Login cookies last two days, and screen option cookies last one year. Selecting “Remember Me” extends login for two weeks. Logging out removes login cookies.

If you edit or publish content, an additional cookie will be saved in your browser indicating the post ID. It expires after one day.

We may also use cookies for:

  • Website analytics

  • Performance monitoring

  • Improving user experience

You may disable cookies in your browser settings.


5. Embedded Content from Other Websites

Articles or pages may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the external website directly.

These third-party sites may:

  • Collect data about you

  • Use cookies

  • Track your interaction

  • Monitor activity if you are logged into their platform

We are not responsible for the privacy practices of third-party websites.


6. Who We Share Your Data With

We may share personal information:

  • With trusted team members involved in recruitment or project execution

  • With hosting or technical service providers

  • If required by law or legal process

If you request a password reset, your IP address may be included in the reset email.

We do not share your information for unrelated marketing purposes.


7. How Long We Retain Your Data

If you leave a comment, the comment and metadata may be retained indefinitely to recognise and approve follow-up comments automatically.

For registered users (if applicable), we store personal information in user profiles. Users can see, edit, or delete their information (except usernames). Administrators may also access and edit that information.

Promoter applications and uploaded content may be retained for recruitment evaluation purposes unless deletion is requested.


8. Your Rights Under POPIA

In accordance with the Protection of Personal Information Act (POPIA), you have the right to:

  • Access personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Request deletion of your personal data (subject to legal retention requirements)

  • Object to processing of your personal information

  • Lodge a complaint with the Information Regulator of South Africa

To exercise these rights, contact: Admin@live-wiremarketing.co.za


9. Security of Your Information

We implement reasonable technical and organisational safeguards to protect personal data against:

  • Unauthorised access

  • Loss or misuse

  • Disclosure or alteration

However, no online transmission is completely secure. By using our website, you acknowledge this risk.


10. Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Website data may be processed by secure hosting providers located within or outside South Africa, subject to appropriate data protection safeguards.


11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with a revised effective date.

12. Contact Information

Live Wire Marketing
Spaces Broadacres, Block A, Willow Wood Office Park, Cedar road, 3rd St, Broadacres Park, Johannesburg, 2021

admin@live-wiremarketing.co.za